Refund And Return Policy

These Terms & Conditions govern participation in workshops, training sessions, and designer showcases at the Fashion Empire Concept Store. By registering for a workshop or securing a designer spot, you agree to comply with the following terms.

1. Registration & Payment

• Workshop seats and designer spots are limited and allocated on a first-come, first-served basis.
• Participation is confirmed only after full payment has been received.
• Payments must be completed through the approved payment methods listed on our website or communicated by our team.

2. Participant Responsibilities

• Workshop Participants: Must arrive on time and actively engage in the learning process. Respectful and professional behavior is required at all times.
• Designers in the Concept Store: Must set up their displays within the agreed timeline and ensure their space is maintained in a clean, professional, and brand-consistent manner.
• Designers are responsible for the pricing, labeling, and accuracy of product information.
• All participants (workshop attendees or designers) are expected to follow venue rules and staff instructions.

3. Use of Space & Equipment

• The Fashion Empire US provides shared equipment such as boards, projectors, chairs, and presentation tools for workshops. Negligent damage may result in replacement fees.
• Designers are provided with allocated display spots in the concept store. These must only be used for approved collections or products as agreed with The Fashion Empire US.
• Any changes to the setup, decoration, or use of space require prior written approval.

4. Workshop Materials & Store Displays

• Workshops: Materials provided (handouts, guides, digital content) are for personal use only and may not be copied, distributed, or resold without written consent.
• Concept Store: All branding, merchandising, and marketing materials within the store must align with The Fashion Empire US brand image. Unauthorized signage or marketing is not allowed.

5. Cancellations & Refunds

Workshops:

• 7+ Days Before Workshop: Full refund or credit transfer.
• 3–6 Days Before Workshop: 50% refund or full credit transfer.
• Less Than 48 Hours Before Workshop: Non-refundable, but transferable to another participant.
• No-Shows: Non-refundable.

Concept Store Designers:

• Payments for designer spots are generally non-refundable once confirmed, as space allocation impacts other applicants.
• In special cases (e.g., store closure, unforeseen operational issues), The Fashion Empire US may offer a partial refund or credit toward future participation.

6. Transfers & Substitutions

• Workshops: Registrations may be transferred to another participant with at least 24 hours’ notice.
• Designer Spots: Spots cannot be transferred to another designer without prior approval from The Fashion Empire US.

7. Liability Disclaimer

• The Fashion Empire US is not responsible for personal injury, lost or stolen belongings, or product damages during workshops or while designers’ items are displayed in the concept store.
• Designers are encouraged to secure appropriate insurance for their merchandise.
• The Fashion Empire US shall not be liable for indirect, incidental, or consequential damages.

8. Privacy & Media Use

• By attending workshops or showcasing in the concept store, participants consent to photography, video, or audio recordings for promotional and educational purposes, unless otherwise requested in writing.
• Customer and designer data collected during registration will be handled in accordance with our Privacy Policy.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the Arab Republic of Egypt. Any disputes shall be subject to the exclusive jurisdiction of the courts of Cairo, Egypt.

10. Contact Us

For inquiries regarding these Terms & Conditions, please contact us
+201505222994
Info@thefashionempireus.com